I get a page from a nurse that wakes me up at 3AM. I call back--
"Doc, I have a patient here. I'm not sure who he is, but he's in a lot of pain."
"Um... okay.... What kind of pain?"
"Seems like it's his shoulder. There's a bandage on his shoulder. So I'm thinking it's from that."
"Did he have surgery on his shoulder? Is he even a medical patient, or is he a surgical patient."
"I don't know. I'm covering for another nurse. I don't even know who he is."
"Can you check the computer?"
"I'm not near a computer."
"Can you ask the patient his name?"
"He's sort of out of it. I was just hoping you'd put in an order for some pain medication."
"No... and I can't put in an order without knowing his name anyway. And I'm not going to put in an order without knowing if he's even on my service, or examining him."
"I just thought you could put the order in under whatever name of another patient and I'd know it was for this guy and just give it to him."
"Come on, he's really screaming in pain, his roommate is complaining, and it's hard for me to even concentrate on doing anything else if I have to listen to him. Maybe just one pill?"
"I'll find out his name."
"Why don't you find out his name and what his medical problem is, and then we can talk about medication. But I'm not ordering meds for someone I haven't examined."
"Come on, I just want to get some sleep."