Sorry for the gap in posting. Was on vacation this week, with limited Internet access. And no pager. Fortunately. Back for the holiday weekend.
"I'm told you wanted to transfer your mother?"
"Yeah, we were talking to the patient advocate and she told us we should."
"We were telling the patient advocate that we were worried about our mother, and she said there are better hospitals in the area, and we might want to transfer her to one of them."
"The patient advocate said that?"
"Interesting. So when did you want to transfer her?"
"Did you talk to the other hospital about accepting the transfer?"
"Have you looked into an ambulance to get her there?"
"Is there a particular doctor you know over there?"
"No. We were hoping you could take care of all of that for us."
"We can certainly work with the other hospital to arrange the transfer, but you need to contact a doctor over there and start the process."
"Do you have the phone number of a good doctor there, who would be better than you at treating her?"
"Honestly, I don't know anyone over there."
"I guess we can just ask the patient advocate."